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Things Harbor Freight Employees Won’t Tell You About

Everyone seems to have an opinion on deep-discount retailer Harbor Freight. Some DIY enthusiasts love it, while others don't. As is often the case, the truth lies somewhere in between. Scroll through this list of 11 secrets you won't hear from Harbor Freight employees.

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There are Sales, and There are SALES!

Harbor Freight is well-known for its heavy discounts, and there’s no doubt that products are available at a great price. But if you’re not in a rush to buy a specific item, consider waiting for events such as Parking Lot Sales, which happen seven times a year and tend to have especially discounted pricing. This kind of savvy shopping can help you save money on everything from garage staples to stocking your pantry.

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Things Harbor Freight Employees Won’t Tell You:

While Harbor Freight may not be the best stop for every purchase, there are still plenty of reasons to keep it on your list of favorite stores. Don’t believe us?

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Their Insider Track Club Carries Many Benefits

Harbor Freight’s Insider Track Club comes with more coupons by mail and email, a $10 gift card when you purchase or renew a membership and early access to Parking Lot Sales and other special events. So the question is, do all of these benefits make the $30 annual fee worth it to you? Learn what other benefits Harbor Freight’s Insider Track Club provides. 

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There’s also a Catalog and Website

It’s no secret that Harbor Freight has loads of coupons that show up in weekly flyers, newspapers, post office boxes and emails. But those aren’t the only way to find deals. There’s also a website ( and a catalog, both of which have far more specials, sales and information than the weekly flyer. In addition, Harbor Freight locations will match the online pricing. The online price isn’t always better than the store’s, but when it does happen, it’s worth bringing it to the cashier’s attention so that you can get the best possible value. If you want help finding even more great online deals, check out our collection of tips on finding the very best tool deals online.

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You Can Return Online Purchases At Any Store

Speaking of the website, while online shopping is fantastic, it often comes with complications if you want to return something. Should your purchase not live up to expectations, it can seem like more trouble than it’s worth to go through packaging it up and sending it back to the retailer. One great service that Harbor Freight offers is a return policy that allows for in-store returns of online purchases.

In other words, if you buy a tool or other item online only to find that it doesn’t work as promised, you don’t have to worry about shipping it back. Simply take it to your nearest Harbor Freight for a full refund or replacement. If you love time-saving tips like this, you’ll love our collection of 12 tips for a faster home center trip.

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Coupon & Deal Aggregate Sites Help Find Great Deals

Another online resource is the various coupon and deal-aggregating sites found online. These sites gather coupons, special deals and incentives in the hopes of drawing savvy shoppers. Harbor Freight has plenty of coupons that are usually easy to find, but these sites are also great resources when coming up on special events like tent sales or Black Friday deals.

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Clearance Options

The next time you’re in Harbor Freight, you may notice a clearance section. As you might expect, these tend to offer great deals, but what an employee is unlikely to tell you is that you are also free to negotiation! After all, the store’s goal with clearance items is to get them out of the building as fast as possible, and if you’ll be buying several items you have some leverage to get a better deal.

You’ll have to ask to speak with a manager or supervisor, and it may take a little bit of time, but if you can get a sufficient discount it will be well worth it. While you’re waiting to talk to the manager, scroll over to this article on car price negotiations to help you get in the right mindset.

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Returning Damaged Tools

Part of the reason Harbor Freight has such great deals is that they buy from manufacturers all over the world. As with any items shipped across the globe, it’s important to inspect for damage and check the tool itself as soon as possible to make sure that it isn’t damaged. If it’s not, turn right around and return it.

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Online User Manuals

If you ever have a question about a tool part or usage, keep in mind that Harbor Freight puts scans of user manuals on their website, right on the product page. This isn’t exactly a secret, but it’s amazing how many people (including employees) aren’t aware of this perk. It’s a great way to check for part diagrams or operating instructions. Online user manuals are also handy when repairing appliances like washing machines.

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Lifetime Warranty on Hand Tools

Craftsman isn’t the only brand to have a lifetime warranty! Many people don’t know this, but Harbor Freight has a very competitive lifetime warranty on hand tools. From the website: “Lifetime Warranty on Hand Tools! We guarantee our Hand Tools to be free from defects in material and workmanship for the life of the product. Limitations apply.

You can bring the tool back to any of the 1,000 Harbor Freight stores for an immediate replacement. This can be a pretty great resource. Here are 25 other companies with super useful warranties.

Dan Stout
Ohio-based freelance writer and author Dan Stout is a former residential remodeler, commercial site supervisor and maintenance manager. He’s worked on nearly all aspects of building and DIY including project planning and permitting, plumbing, basic electric, drywall, carpentry, tiling, painting and more. He also publishes noir fantasy thrillers, including The Carter Series, from Penguin imprint DAW Books.

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